Sales Policy

Effective Date: December 31, 2024

At ProRapic, we are committed to providing our customers with the highest quality photography equipment and an exceptional shopping experience. By placing an order on our website, you agree to the terms and conditions outlined in this Sales Policy. Please read through it carefully.

1. Product Availability

We strive to ensure that all products listed on our website are available for purchase. However, due to the high demand for our products, we cannot guarantee the availability of every item. If an item is out of stock after you have placed your order, we will notify you as soon as possible and provide options such as a backorder, exchange, or refund.

2. Order Confirmation

When you place an order on https://prorapic.net, you will receive an order confirmation email. This email confirms that we have received your order but does not indicate that the order has been processed or shipped. You will receive a second email once your order has been shipped, along with tracking information (if applicable).

3. Pricing and Payment

  • Pricing: All prices listed on the website are in US Dollars (USD) and are subject to change without notice. We reserve the right to correct any pricing errors or inaccuracies at any time. Prices are final at checkout.

  • Payment Methods: We accept a variety of payment methods, including credit cards, debit cards, and PayPal. The available payment options will be displayed at checkout. Payments are securely processed using encryption technology, ensuring your payment information is protected.

  • Sales Tax: Applicable sales tax will be applied to orders based on the shipping address and current tax regulations.

4. Shipping and Delivery

  • Shipping Costs: Shipping costs are calculated at checkout based on your location and the size/weight of your order. We offer standard, expedited, and international shipping options.

  • Processing Time: Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays may experience longer processing times.

  • Delivery Time: Delivery times depend on your location and the shipping method chosen. Standard shipping usually takes 5–7 business days (domestic orders), and expedited shipping can take 2–3 business days. For international orders, delivery times may vary.

  • Shipping Restrictions: Certain products may be subject to shipping restrictions due to import/export regulations. If a product cannot be shipped to your location, we will notify you and provide a refund or exchange.

5. Order Cancellations

You may cancel your order within 24 hours of placing it. After this time, the order will have been processed, and we cannot guarantee cancellation. If you need to cancel an order after 24 hours, you will need to follow the return process once the order arrives.

To cancel an order, please contact us immediately at info@prorapic.net or call (318) 346-6143.

6. Returns and Exchanges

Please refer to our Refund and Returns Policy for detailed information on how to return or exchange an item. We aim to make the process as smooth and convenient as possible. Returns are accepted within 30 days of purchase, provided the item is unused, in its original condition, and with the original packaging.

7. Product Warranty

Our products come with a manufacturer’s warranty that typically covers defects in material and workmanship. Warranty terms and conditions may vary by product. For specific warranty details, please refer to the manufacturer’s guidelines provided with the product or contact our customer service team.

Please note that damage caused by misuse, accidental drops, or unauthorized repairs is not covered under the warranty.

8. Special Promotions and Discounts

From time to time, ProRapic may offer special promotions or discounts. These offers may be limited to specific products, categories, or timeframes, and cannot be combined with other promotions unless specified. Be sure to review the terms and conditions of each promotion.

9. International Orders

  • International Shipping: We offer international shipping to select countries. Shipping rates and delivery times will vary based on your location.
  • Customs and Import Duties: International orders may be subject to customs duties, taxes, or other charges imposed by the destination country. These charges are the responsibility of the customer. Please check with your local customs office for more details.

10. Customer Service and Support

We are dedicated to providing excellent customer service. If you have any questions about your order, need assistance, or require help with a product, please reach out to us via:

11. Limitation of Liability

In no event shall ProRapic be liable for any direct, indirect, incidental, or consequential damages arising out of the purchase or use of our products, including but not limited to damage to property or loss of data. Our liability is limited to the amount paid for the product purchased, excluding shipping and handling costs.

12. Modification of Policy

ProRapic reserves the right to update or modify this Sales Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. By continuing to make purchases on our site, you accept the updated terms and conditions.

13. Contact Us

If you have any questions regarding this Sales Policy, please do not hesitate to contact us:

This Sales Policy is effective as of December 31, 2024 and may be updated periodically. Please review it regularly for any changes.