Privacy Policy

Effective Date: December 31, 2024

At ProRapic, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit https://prorapic.net/ or make a purchase from our website. By accessing or using our website, you agree to the terms set forth in this Privacy Policy. If you do not agree with the terms, please refrain from using our site.

1. Information We Collect

We collect different types of information to provide you with a personalized and efficient shopping experience:

Personal Information

When you make a purchase, register an account, or subscribe to our newsletter, we may collect the following personal details:

  • Name
  • Email Address
  • Mailing Address
  • Phone Number
  • Payment Information (such as credit card details, billing address)

Non-Personal Information

We may also collect non-personal information, including:

  • IP Address
  • Browser Type and Version
  • Operating System
  • Referral URLs
  • Geographic Location
  • Browsing Behavior on Our Website (pages visited, time spent on each page, etc.)

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, track site usage, and gather analytical data. These technologies help us remember your preferences and tailor your experience on the site. You can control cookies through your browser settings, but please note that disabling cookies may impact your experience on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To process and fulfill your orders, including shipping, billing, and payment verification.
  • Customer Support: To provide customer service and respond to your inquiries, complaints, or requests.
  • Personalization: To personalize your experience on our website, recommend products based on your preferences, and tailor our communications to your interests.
  • Marketing Communications: With your consent, we may send you promotional emails, newsletters, or offers. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email.
  • Security and Fraud Prevention: To protect against fraud, verify identities, and ensure the security of our website and transactions.
  • Analytics and Site Improvement: To analyze trends, monitor site performance, and improve our website and services.

3. How We Protect Your Information

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. These include:

  • SSL Encryption: We use Secure Socket Layer (SSL) encryption technology to ensure that all data transmitted between you and our website is encrypted and secure.
  • PCI-DSS Compliance: We comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure your payment information is securely processed.
  • Access Controls: We restrict access to your personal information to authorized personnel only. We also regularly review and update our security measures to ensure your information is protected.

While we take these measures, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

4. Sharing Your Information

We will never sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers who assist us in operating our business, processing payments, delivering products, and improving our services. These third parties include:

  • Payment Processors (such as credit card companies, PayPal)
  • Shipping and Delivery Providers (e.g., FedEx, UPS)
  • Email Marketing Providers (e.g., Mailchimp)

These third parties are contractually obligated to keep your information confidential and are not permitted to use your data for any other purposes.

We may also disclose your personal information if required by law or to protect the rights, property, or safety of ProRapic, our customers, or others.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us directly.
  • Data Deletion: You may request the deletion of your personal information by contacting us. We will delete your data in accordance with applicable laws, except where we need to retain it for legal or legitimate business purposes.
  • Cookies Control: You can adjust your browser settings to manage or block cookies. However, please note that blocking cookies may affect your user experience on our website.

6. Third-Party Websites

Our website may contain links to third-party websites. These sites are not operated by ProRapic and are not covered by this Privacy Policy. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated “Effective Date.” Please review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the following details:

This Privacy Policy is effective as of December 31, 2024.